Refund Policy – Nvaio Internet Solution

At Nvaio Internet Solution, we aim to deliver reliable and high-performance web hosting services.
To ensure customer satisfaction, we offer the following refund terms:

1. 30-Day Refund Policy on Hosting

We provide a 30-day money-back guarantee on all web hosting services.

You are eligible for a full refund if:

• You request the refund within 30 days of purchase.

• You have not violated our Terms of Service.

• The hosting plan is eligible for the refund as per our policy.

Refunds will be processed using the original payment method.

2. No Refund on Domain Services

Domain-related purchases are non-refundable, including:

• Domain registration

• Domain renewal

• Domain transfer fees

• WHOIS protection

• DNS services associated with domains

Once a domain is purchased or renewed, the fee cannot be reversed or refunded.

This is because domain registries do not support refunds for domain operations.

3. Refunds Not Eligible For

Refunds will not be provided for:

• Account termination due to policy violation

• Late cancellation requests after 30 days

• Add-ons such as SSL certificates, emails, VPS, or dedicated hosting

• Service misuse or breach of Acceptable Use Policy

4. How to Request a Refund

To request a refund, contact us at:

📧 support@nvaio.com
📞 +91 8877 33 1144

Provide:

• Your registered email

• Invoice number

• Service name

• Reason for refund (optional)

Refunds may take 5–7 business days depending on your payment provider.

5. Agreement

By using our services, you acknowledge and agree to the Nvaio Internet Solution Refund Policy.